Frequently asked questions
Get answers to all your flooring questions from our experts
How do I choose the right carpet style for my home?
Carpet comes in a wide range of colors, patterns, and materials—Frieze, Loop, Plush, or Sculptured. Which color matches your décor? What’s best for pets or high-traffic areas? At, Spades Flooring we make it easy. Our Design Associates bring the showroom to you, helping you choose the perfect style, texture, and color for your home. Whether you need durable, stain-resistant carpet or a plush, cozy feel, we’ll find the best fit for your lifestyle and budget.
Is there a cost for a carpet design consultation?
Absolutely NOT! Design Consultations are completely free and whether you choose to work with Spades Flooring or not, there is no obligation or high-pressure sales tactics.
Which type of carpet material would you most recommend?
For many reasons, Polyester has several advantages. Polyester carpeting is inherently stain resistant, and it definitely outperforms both nylon and wool in this regard. Additionally, polyester carpeting is very soft and significantly less expensive than either nylon or wool. Where previous generations of polyester carpets had poor resiliency and tended to matte or crush in heavy traffic areas, new technology has improved the performance of polyester carpet substantially, and we work with top manufacturers, who have options that fit the needs of any household.
What is the pricing structure for your carpet replacement services?
Carpeting involves more than one might think! The area, pad, prep, the carpet itself… there is a lot to consider when pricing a carpeting project. Spades Flooring makes it easy by guiding you through the process and providing homeowners with one complete price for the project, taking care of all the details. Our goal is to ensure that your carpet is perfect for your home, your family, and your budget!
Can you provide a cost estimate for the entire carpet project?
We absolutely can! In fact, Spades Flooring is known for its award-winning process. First, we bring samples to your home, so you can determine the aesthetic you are looking for in your lighting, next to your décor, and in the actual space the carpet will be installed. Next, we review all the details, take measurements, and make sure your comprehensive price includes every detail. Be sure to ask about our free furniture moving, lifetime installation warranty, and commercial overstock program!
What is the installation timeline for my carpet?
Depending on the size of the project, the current flooring that is being taken out, and a few other factors, your timeline can vary. However, at Spades Flooring we prioritize efficiency. Most installations can be completed in as little as one day!
Are there any specific carpet care and maintenance instructions I should follow?
Carpet manufacturers have different instructions for their products and recommendations will generally prolong the longevity of your carpet. To keep carpet warranties in effect, manufacturers require professional cleaning at least once every 12 months from the date of installation. That said, the materials and type of carpet you choose for a particular room in your home is extremely important. Our Design Consultants will not only help you choose the perfect type of carpet for your home, but they will teach you how to maintain that carpet, so that you can enjoy it for years to come.
Do you offer a warranty on the carpet installation?
Yes! At Spades Flooring, we stand behind our work with strong warranties on installation and select products. Warranty coverage varies based on the type of flooring and installation, and our Design Consultants will walk you through the specific details during your free in-home consultation.
Will you remove and dispose of my old carpet?
Yes, we certainly will! Carpet removal is included in every project, and we’ll make sure your carpet is disposed of correctly, to minimize the environmental impact.
How do you handle furniture moving during installation?
At Spades Flooring, we make the installation process as smooth as possible. Our team can move your furniture for you, so you don’t have to worry about the heavy lifting. We just ask that you disconnect electronics and move any fragile items to a safe location before installation.
Once your new flooring is installed, we’ll clean up the area and put everything back in place, so you can enjoy your refreshed space without lifting a finger!
Is there a specific way I should prepare my home before installation?
Spades Flooring takes great pride in making your new flooring project as easy as possible. We will move all your furniture, prep the area, and remove any old flooring. All that we ask is that you disconnect electronics, move fragile items, and make sure pets are secured. Leave the rest to us!
What is the process for measuring my space accurately?
Our Design Consultants are carefully trained to measure every project accurately to give the most precise pricing possible. We factor in the layout, patterns, and transitions so that your new carpet is installed perfectly, with the least amount of waste possible.
Are there any additional charges or fees I should be aware of?
Confusing “additional charges” annoy us as much as the homeowners we serve. This is exactly why we’ve eliminated these charges and give you one, affordable price for the entire project.
Do you have any eco-friendly or sustainable carpet options?
We do! Modern polyester carpet fibers are made from recycled materials, up to 100% in some cases. There are thousands of colors, patterns, and materials available. While eco-friendly carpet materials are certainly available, the most eco-friendly option is purchasing a quality carpet that will last, instead of needing to be replaced over and over again. This is precisely why we offer affordable and premium carpeting options to all our customers.
Can you provide carpet samples for me to see and touch before making a decision?
Absolutely! We bring large samples to your home during your free design consultation. Not only can you touch and feel samples… in most cases you can walk on them!
What happens if there are unforeseen issues or problems during installation?
Any home improvement project can experience unforeseen problems. Our installation teams are true craftsmen, who rarely see something they haven’t run into before. First, be aware that if there is a problem, that we will address it the right way and not just cover it up. We also have a very responsive customer service team that will work with you and the installation team to find a solution and communicate with you every step of the way.
Are there any discounts or promotions available for carpet installation?
Yes, Spades Flooring has promotions throughout the year, especially when inventory levels are high, or during times of the year when we can save our customers money by purchasing popular materials in bulk. We also have discounts available for Military Families, Teachers, Seniors, and Existing Customers.
How do I schedule an appointment for installation?
It’s rather simple actually. Please give our office a call or fill out a form on this website and we’ll reach out to you. Scheduling a free design consultation takes a few minutes and we’re happy to accommodate any schedule.
What types of hardwood flooring options do you offer?
At Spades Flooring, we offer a wide range of hardwood flooring styles, colors, and finishes to match any home design. Whether you prefer traditional, modern, or rustic aesthetics, we have options to fit your vision. Our Design Associates will help you choose the perfect flooring during your free in-home consultation.
What are the different wood species available for hardwood flooring?
We provide hardwood flooring in a variety of wood species, including oak, maple, hickory, walnut, and more. Each species has unique characteristics in terms of grain pattern, durability, and color variations.
Can you provide samples of the hardwood flooring options?
Yes! With our mobile showroom experience, Spades Flooring brings flooring samples directly to your home. This allows you to see how different hardwood styles and colors look in your space, under your lighting conditions, and alongside your home decor.
Do you offer both solid and engineered hardwood flooring options?
Spades Flooring offers engineered hardwood flooring, which provides better stability, less negative environmental impact, almost infinite design options, and provides budget friendly options.
How do I determine which type of hardwood flooring is best for my specific needs and space?
Spades Flooring’s Design Consultants are available to help educate you on the styles, materials and colors that are available and will guide you through deciding what is best for your home, your family, and your budget.
What are the differences between solid and engineered hardwood in terms of durability and installation?
Solid hardwood is made from a single piece of wood, offering long-term durability and the ability to be refinished multiple times. It requires specific subfloor conditions and is more sensitive to humidity.
Engineered hardwood consists of a hardwood veneer over a high-density core, making it more resistant to moisture and temperature changes. It is also easier to install over various subfloor types.
Our experts will recommend the best option based on your home’s conditions and needs.
Are there any subfloor requirements or preparations needed before installation?
As with all flooring options, engineered hardwoods have subfloor requirements specified by the manufacturer. Our trained installation teams are able to handle even the most challenging of situations to give you a superior finished product.
Do you offer any warranties on your hardwood flooring products and installation?
Absolutely! Spades Flooring provides strong warranty coverage on both hardwood flooring products and installation. Specific warranty details vary by product and installation type, and our Design Associates will explain everything during your consultation. If any issues arise, we’ll resolve them at no extra cost, ensuring your peace of mind.
What is the expected lifespan of the hardwood flooring you provide?
With proper care, our hardwood floors can last for decades, often 30 years or more. Solid hardwood can be refinished multiple times, extending its life even further. Engineered hardwood also offers impressive longevity, especially when well-maintained.
Are there any special maintenance requirements for hardwood floors?
Hardwood flooring is easy to maintain with regular sweeping, dry mopping, and occasional deep cleaning. Avoid excess moisture and use manufacturer-recommended cleaning products to keep your floors looking beautiful for years. Our team will provide specific care instructions based on your selected flooring.
Do you offer eco-friendly or sustainable hardwood flooring options?
Yes, Spades Flooring offers eco-friendly and sustainably sourced hardwood flooring. Many of our options are FSC-certified, responsibly harvested, and made with low-VOC finishes to ensure a healthier home environment.
What are the expected lead times for ordering and installing hardwood floors?
Unlike other flooring companies, Spades Flooring keeps flooring inventory on hand. Not only does this allow us to offer our customers extremely competitive prices by purchasing materials in bulk, but in most cases, we can install a flooring project the very next day. No lead times!
Are there any potential challenges or issues that may arise during installation?
Our expert craftsmen have seen it all! Most installations are a breeze, but in some cases subfloor issues or mold issues can arise unexpectedly. In the rare case something like this is discovered, our team will work with you to solve the problem and get the job done correctly. We never take shortcuts and require that each installation lives up to our standards.
Can I choose different hardwood flooring styles for different rooms in my home?
Absolutely! Many homeowners choose different colors, finishes, or plank widths for various rooms to create unique aesthetics while maintaining a cohesive design. Our Design Consultants can help coordinate your selections to match your vision.
Do you provide any assistance with furniture moving or removal during installation?
At Spades Flooring, we make the installation process as smooth as possible. Our team can move your furniture for you, so you don’t have to worry about the heavy lifting. We just ask that you disconnect electronics and move any fragile items to a safe location before installation.
Once your new flooring is installed, we’ll clean up the area and put everything back in place, so you can enjoy your refreshed space without lifting a finger!
What are the advantages of vinyl flooring compared to other flooring options?
Vinyl flooring offers exceptional durability, water resistance, and affordability, making it a great choice for busy households. Unlike hardwood, it won’t warp in moisture-prone areas, and unlike carpet, it’s stain-resistant and easy to clean. Plus, with modern designs, you can get the look of wood or stone at a fraction of the cost.
What vinyl flooring styles and designs do you offer?
At Spades Flooring, we offer a wide range of vinyl styles, including luxury vinyl plank (LVP), luxury vinyl tile (LVT), and sheet vinyl. Whether you prefer a wood-look, stone-look, or contemporary design, our Design Associates will help you find the perfect style to match your home.
Do you provide free in-home consultations and estimates?
Yes! Spades Flooring brings the showroom to you with a free in-home consultation. Our experts will help you explore flooring options, provide an accurate quote, and ensure you choose the best vinyl flooring for your space—all from the comfort of your home.
What is the durability and lifespan of your vinyl flooring products?
As with any flooring, it’s all about the materials you choose, where it’s installed, and how it’s maintained. For example, for high traffic areas, a thicker wear layer would be best for increased durability. Luxury Vinyl Plank also does exceptionally well in moisture rich environments compared to other flooring options. Our Design Consultants can help you choose the right materials and give you a feel for how long your floors will last with your lifestyle.
Do you offer any warranties on your vinyl flooring installations?
Yes! We back our vinyl flooring installations with a strong warranty to give you peace of mind. Warranty details vary by product and installation type, and our Design Associates will review all warranty options with you during your consultation.
How does the pricing of vinyl flooring compare to other flooring types like hardwood or carpet?
Vinyl flooring is often more budget-friendly than hardwood and typically comparable or slightly lower in price than carpet. However, its durability and low maintenance make it a cost-effective long-term solution. Our team will provide a detailed quote so you can compare options within your budget.
Can I install vinyl flooring in high-moisture areas like bathrooms or kitchens?
Yes! One of the biggest advantages of vinyl flooring is that it’s 100% waterproof, making it perfect for bathrooms, kitchens, laundry rooms, and basements. Unlike hardwood, it won’t expand or contract due to moisture.
What is the installation process for vinyl flooring, and how long does it typically take?
Vinyl flooring installation is quick and efficient, often completed in just one day. Our process includes:
- Subfloor preparation for a smooth foundation.
- Professional installation using floating, glue-down, or click-lock methods.
- Final inspection & cleanup so your space is move-in ready.
Do you provide professional installation services, and are your installers certified?
Yes! Spades Flooring offers expert installation services by trained professionals. Our installers are certified, experienced, and ensure every job is completed with precision and quality craftsmanship.
What preparation is needed for the subfloor before installing vinyl flooring?
The subfloor should be clean, dry, and level for the best results. Our team will assess your subfloor during the consultation and handle any necessary preparation before installation to ensure a flawless finish.
Is underlayment required for vinyl flooring installations?
It depends on the product! Some vinyl planks come with an attached underlayment, while others may require one for added comfort and sound reduction. Our Design Consultants will recommend the best option based on your space.
Can vinyl flooring be installed over existing flooring, like tile or hardwood?
Yes, in many cases! Vinyl flooring can be installed over tile, hardwood, or even existing vinyl, as long as the surface is smooth and level. During your consultation, we’ll assess whether your existing floor is suitable for installation.
How should I clean and maintain my vinyl floors to keep them looking their best?
Dry microfiber mops with gentle mist of hard surface cleaner is the best way to clean and maintain luxury vinyl flooring.
Are there any special considerations or maintenance requirements for pets and vinyl flooring?
Vinyl flooring is extremely durable and one of the best options for families with pets. Aside from normal cleaning, keeping your pets’ nails trimmed is recommended for any flooring, as to not cause unnecessary wear and tear.
Are there any specific safety concerns or precautions associated with vinyl flooring installation?
Vinyl flooring installation is low-risk, but we recommend:
✔ Ensuring proper ventilation during installation (for glue-down vinyl).
✔ Keeping pets and small children away from the work area.
✔ Allowing 24 hours for the flooring to settle before heavy use.
Do you offer financing options for vinyl flooring projects?
Yes! Spades Flooring offers flexible financing options to make upgrading your floors easy and affordable. Our Design Consultants can walk you through the available plans during your consultation.
What steps should I take if I encounter issues or need repairs with my vinyl flooring after installation?
If you experience any issues, contact us right away! We stand by our work and will assess and resolve any problems at no extra cost under warranty. For general maintenance concerns, we’ll provide expert advice on how to restore your floor’s appearance.
What are the advantages of choosing laminate flooring over other types of flooring?
Laminate flooring offers the perfect balance of durability, affordability, and style. It provides the look of real hardwood or stone at a fraction of the cost, is scratch-resistant, easy to maintain, and ideal for high-traffic areas. Plus, it’s available in a wide range of styles and finishes to match any décor.
What laminate flooring options does Spades Flooring offer in terms of colors and styles?
We offer a wide selection of laminate flooring in various wood-look and stone-look designs, from light oak and rich walnut to modern grays and rustic textures. Our Design Consultants will bring samples to your home, helping you choose the perfect style for your space.
Can you provide samples of different laminate flooring options?
Yes! Spades Flooring brings the showroom to you. During your free in-home consultation, we provide samples of different laminate styles, so you can see how they look in your space before making a decision.
What is the cost per square foot for laminate flooring installation?
Laminate flooring can range from extremely budget friendly to higher end. Spades Flooring has so many options, that price per square foot would mean nothing. We also give complete estimates that include underlayment, installations etc. When we give homeowners an estimate, it’s for the entire project, so you know exactly what the cost is for the flooring you love.
Are there any ongoing promotions or discounts available for laminate flooring installation?
Yes! Spades Flooring often runs exclusive promotions and limited-time discounts on laminate flooring. Ask about our current offers during your consultation to see how you can maximize your savings.
Do you offer free in-home consultations to assess the space and provide recommendations?
Spades Flooring is known for a few things, but our Free In-Home Design Consultations are the most well known of them all. There’s no reason to brave traffic, only to view samples at a crowded store under fluorescent lighting. Our Design Consultants are flooring professionals, who will bring samples to your home, take all measurements, and give you a complete estimate for the entire project.
What is the installation process for laminate flooring, and how long does it typically take?
Laminate is generally a click plank, so installation needs to be precise, but shouldn’t take a very long time if preparation is done correctly. Laminate requires the right type of equipment to ensure a solid and secure installation.
Are there any specific maintenance requirements for laminate flooring?
A dry microfiber mop with gentle mist of hard surface cleaner is the best way to clean and maintain laminate flooring. Some of our laminate floors are so advanced they come with a wet mop warranty.
What is the expected lifespan of laminate flooring?
Like most products, laminate’s lifespan depends on how heavy the room traffic is, if the flooring is cleaned properly, and which product you choose. Our Design Consultants are available to help you choose the right laminate for each room and will explain how to preserve the longevity of your laminate floors in accordance with your lifestyle.
Do you provide removal and disposal services for existing flooring materials?
Yes! Spades Flooring offers removal and disposal services for old flooring before installing your new laminate. Our team handles the entire process, so you don’t have to worry about the cleanup.
Are there any subfloor preparation requirements before laminate flooring installation?
Our professional installation teams are trained to inspect your subfloors to ensure your floors are properly prepared per manufacturer’s instructions prior to installing your new floors.
Can you install laminate flooring in areas with high moisture levels, such as bathrooms or kitchens?
Laminate flooring is moisture-resistant but not 100% waterproof, so it’s best suited for living rooms, bedrooms, and hallways. However, we do offer waterproof laminate options that can work in kitchens and bathrooms—our experts will guide you to the best choice.
What type of underlayment is recommended for laminate flooring?
Each product will come with its own requirements for underlayment or vapor barriers. Spades Flooring’s team of professionals will ensure your floors are installed within manufacturer’s requirements and industry guidelines.
Are there any special considerations for installing laminate flooring on stairs?
Spades Flooring’s professional installation teams are trained and able to install our laminate flooring on stairs with no problem.
Which types of tile flooring does Spades Flooring offer?
We offer a wide range of tile flooring options, including ceramic, porcelain, natural stone, and luxury patterned tiles. Whether you’re looking for a sleek modern finish, a rustic stone look, or a wood-look tile, we have styles to fit any home design.
Can you provide samples of different tile materials and designs?
Yes! Our mobile showroom brings tile samples directly to your home, so you can see how different materials, colors, and patterns look in your space before making a decision.
What is the cost per square foot for the tile I’m interested in?
Tile flooring costs vary based on material, style, and installation requirements. During your free in-home consultation, we’ll provide a detailed quote tailored to your specific flooring choice and space.
Do you offer any promotions or discounts for tile installation?
Yes! Spades Flooring frequently offers exclusive discounts and limited-time promotions on tile flooring and installation. Ask about our current deals during your consultation to maximize your savings.
What are the advantages of choosing tile flooring over other materials?
Tile flooring is durable, water-resistant, and low maintenance, making it perfect for high-traffic areas, bathrooms, and kitchens. It’s also:
✔ Scratch & stain-resistant for long-lasting beauty.
✔ Easy to clean with minimal upkeep.
✔ Versatile in design, offering endless color, pattern, and texture options.
✔ Hypoallergenic, resisting dust and allergens better than carpet.
Are there any specific maintenance requirements for the tile I choose?
Tile is easy to maintain, but proper care depends on the material:
✔ Ceramic & porcelain: Regular sweeping and occasional mopping with a mild cleaner.
✔ Natural stone: Use a pH-neutral cleaner and reseal periodically to maintain protection.
✔ Grout: Sealing your grout can help prevent stains and discoloration.
Our Design Consultants will provide care instructions tailored to your tile choice.
Do you provide professional installation services?
Yes! Spades Flooring offers expert tile installation by trained professionals. Our installers ensure precise placement, smooth finishes, and long-lasting durability.
How long does the tile installation process typically take?
Tile installation is a meticulous process when done right and can take anywhere from 1-4 days depending on the size of the area being tiled. Demolition of old tile flooring can take some time as well, but our team works quickly, efficiently, and with the least amount of disturbance in your home as possible.
What is the warranty for your tile flooring products and installation services?
Most tiles come with a 50-year wear warranty on the finish, but each manufacturer is slightly different. Warranty details vary by product type, and our Design Consultants will go over all coverage options with you during your consultation. If any issues arise, we’ll resolve them promptly.
Do you offer eco-friendly or sustainable tile flooring options?
Most of our porcelain tile options contain a high percentage of recycled materials. Manufacturers have developed methods for recycling water used in the manufacturing process as well, further minimizing the eco footprint of these products.
Can you help me choose the right grout color for my tile?
Absolutely! The right grout color can enhance your tile’s design, whether you want a seamless blend or a bold contrast. Our Design Consultants will guide you in selecting the best option for your flooring style.
What is the best tile size and layout for my room’s dimensions?
Each home is a little different, and each room within the home can accommodate different tile sizes and shapes. Tile that mimics a wood floor for example, may look best in a warmer room like a living room or den, but 12×12” square tile in a light tone may work best to keep a kitchen looking bright and clean. This is why Spades Flooring offers free design consultations where our experts will help you design the perfect flooring for your home and lifestyle.
Are there any special considerations for tile installation in high-moisture areas like bathrooms or kitchens?
Tile is a fantastic choice for high-moisture areas because of its durability and ease of care. How the room is prepared makes a big difference, as do the materials used to install the tile.
Otherwise, we recommend that a tile with some texture be used to minimize the chance of slipping or falling due to a slick floor in a wet environment. Spades Flooring has a large selection of tiles with texture to keep your tiled floor as safe as possible.
Do you offer tile flooring that resembles natural stone or wood?
Yes! Spades Flooring offers wood-look and stone-look tile that combines the beauty of natural materials with the durability and water resistance of tile.
How do I prepare my existing flooring for tile installation?
Before installation, the subfloor must be clean, dry, and level. Our team will assess your existing flooring and handle any necessary prep work, including furniture moving, old floor removal and leveling, to ensure a perfect installation.
What type of care and cleaning products do you recommend for maintaining my tile floors?
Mopping with water and neutral flooring cleaner such as diluted vinegar will keep your tile looking great for years to come.
Why should I finance my flooring project when I can pay cash or use a credit card?
Financing allows you to upgrade your home now while keeping your cash flow flexible. Instead of making a large upfront payment, you can spread the cost over time with affordable monthly payments.
Plus, with promotional financing options, you may be able to pay no interest if paid in full within the promotional period—saving you money compared to using a high-interest credit card.
What type of credit is available?
We offer special financing options through our trusted financing partners. These options include:
✔ 0% interest promotional plans (if paid in full within the promo period)
✔ Low monthly payment plans with competitive rates
✔ Flexible terms to fit your budget
Our Design Consultants will walk you through the best financing solution for your needs.
How do I make a payment?
It’s simple – pay online or by phone, or schedule automatic payments to be drafted from your bank account. The choice is yours. And there is never a penalty for paying off your loan early.
How does the 12-month no-interest plan work?
With our 12-month no-interest financing, you can install your new flooring now and pay over time without paying interest, as long as the full amount is paid before the promotional period ends. If not paid in full within 12 months, standard interest rates may apply to the remaining balance.
When is my first payment due?
Your first payment is typically due 30 days after your flooring installation. However, exact dates depend on the financing provider. Details will be outlined when you complete your financing application.
If I’m approved, what happens next?
Once approved, we’ll finalize your flooring selection, schedule your installation, and get your project underway. You’ll also receive information on how to manage your financing account and make payments.